Join Our Team

About Curacity

Curacity builds next-generation customer acquisition products for hotels by transforming digital media channels—like traditional publishers —into the hotel industry’s most exciting source of direct bookings. By using proprietary data attribution technology that measures all downstream bookings, Curacity enables hotels to focus on brand-aligned, top-of-funnel marketing. We live between the content creator and hotel by fusing data from each source, enabling us to identify the true point of inspiration and turn the world of media into an investable distribution channel for the world’s top hotels.

Role Description:

This role is responsible for supporting hotel clientele in all aspects of their marketing and customer acquisition efforts. You will be responsible for building strong relationships and serving as a trusted advisor to facilitate the seamless execution of client marketing efforts. This role requires effective communication, the ability to understand and solve for key business issues, and development of a thorough understanding of how Curacity’s marketing and attribution methodology drives real value for hotel partners. In addition to day-to-day communication, this individual must act as the face of Curacity to provide amazing client service, insights and support.

Your Experience & Skills

• Significant experience with demonstrated success in a customer-facing role, with a preference for a background in hospitality.
• Positive attitude, empathy, and high energy.
• Superb communication and interpersonal skills, with the ability to build relationships with key stakeholders.
• Strategic thinker who is comfortable in a fast-paced, always-on start-up environment.
• Strong analytical skills and a high level of comfort with Microsoft Office and Google Workspace. Experience with Hubspot CRM strongly preferred.
• Bachelor’s degree from an accredited university or college required, with a focus/concentration of hospitality and/or marketing strongly preferred.

Responsibilities include, but not limited to:

• Serve as a trusted resource and advisor for hotel partners to facilitate a productive and successful business relationship.
• Act as the primary day-to-day contact for multiple client hotel partners. This includes fielding client requests, effectively communicating exposure and performance highlights and educating clients on product performance.
• Establish strong professional relationships with key stakeholders at partner hotels, allowing Curacity to seamlessly support the email and content marketing efforts of our partners. Utilize these relationships to identify opportunities for partners to leverage additional Curacity capabilities.
• Create and share meaningful performance and exposure insights with clients with the goal of reinforcing the value of Curacity products and services.
• Collaborate cross-functionally with Sales and Partnerships teams to ensure that all new clients are on-boarded in an efficient manner.
• Proactively identify and share opportunities for leveraging outstanding hotel performance to introduce Curacity capabilities to additional properties within existing hotel partner groups.

Perks of Working at Curacity

• Equity: Stock options are offered to all full-time employees
• Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution
• Retirement: 401(k) plan with employer matching (US-based employees)
• Flexibility: Hybrid Work for NYC & CT-Based Roles: Virtual (2 Days); In-office (3 Days); 4 week-long “work from anywhere” periods/year
• PTO: 13 personal days, in addition to 10+ public holiday closure dates
• Wellness: $100 monthly stipend for health and wellness related activities, 5 days of sick leave
• Recognition: Birthday, anniversary, and other everyday surprises and gifts to recognize the hard work of our team members
• Culture: Casual, collaborative work environment with a bright, open office space in Soho (CWJ Cold Brew on-tap, breakfast sandwiches catered every Tuesday!)